Sensecloud has achieved the following certifications and attestation frameworks:
- ISO 42001 (AI Management Systems): Ensures responsible, transparent, and explainable AI governance across all agents.
- ISO 27001 (Information Security): Formalizes our information security management system (ISMS) and ongoing risk mitigation practices.
- ISO 20000-1 (Service Management): Aligns our operations and customer service with ITIL-based best practices and SLA assurance.
- EU GDPR Compliance: We comply with data minimization, subject rights, and lawful processing under the GDPR framework. Our DPO maintains data protection policies aligned with EU expectations.
- SOC 2 Type II (In Progress / Attested): Operational controls are aligned with AICPA Trust Services Criteria for security, availability, and confidentiality.
Relevant documentation is available to enterprise customers under NDA.